Latest Covid-19 Updates

Ellenborough Park is currently will re open gradually under the Government roadmap announced 22nd Feb.

 

Hotel Bookings
The hotel is taking hotel accommodation bookings from 27th May 2021 onwards.

 

Restaurant Bookings
The hotel will reopen for Alfresco dining from 12th April onwards. A new menu will be served outside.
If you would like to book in you can do so here.

 

Our Team
All staff have undertaken strict Covid19 training.
Will endeavor to be as warm and friendly as ever – they love to chat, just from a distance.
Temperature checks will be taken daily before entering the building and starting a shift.
The team will follow a policy of no physical contact and maintain physical distancing, wherever possible.
Will be operating an enhanced cleaning programme in public areas with an increased frequency in disinfection of high touch areas.
The Duty Manager is our designated, responsible contact person for all staff and guest COVID-19 related queries.
Will be operating flexible terms and conditions for all individual bookings whereby you can cancel 24 hours prior to arrival with a full refund.

 

Track & Trace
We are doing all we can to support the UK Government Track and Trace program. We ask you to provide us with some basic information as per official NHS guidance. Click HERE

This will be displayed in all areas of the hotel.

 

Industry Accreditation
Prior to reopening the hotel we received the ‘We’re Good to Go’ certification with Visit England. We also have our AA covid-19 confident award. These official UK accreditations confirm that as a business we have worked hard to follow Government and industry COVID-19 guidelines and staff training.
It also confirms that we have appropriate processes in place to maintain cleanliness and aid social distancing.